ACKNOWLEDGEMENTS & CONTACT DETAILS
For further copies or to change your entry details Contact:
Families of Children with a Disability Support Group (FOCDSG)
49 Forest St Bendigo 3550
Phone 5442 7897
Fax 5442 6827
Email focdsg@origin.net.au
This resource listing was first published in 1990 with funding from the Loddon Campaspe Regional Reference Group of the Specialist Child & Family Services Programme (SCAFS).
The second edition in 1996 was once again a joint venture between the original auspice of the directory, FOCDSG and the HACC Access Programme (auspiced by GCR&SS now known as GCSS – Golden City Support Services), with the majority of the time volunteered by Christine Scott who was then employed within the HACC Access Programme.
This third edition has been a project of many, and we thank you all for your time & commitment to seeing this much sought after project through to completion.
This Directory is meant to be a doorway for people who use services (frail, elderly, people with disabilities & their families) and also for workers, students and service providers, into the ‘system’ otherwise known to those who use it as ‘the maze’. It thus only provides enough information about each service to enable a way into a potential service.
Copyright – Sections of this directory may be reproduced in line with the intention of providing information to services, users, or workers, provided that the source is acknowledged.
HELPFUL NOTES
ALL ENTRIES Were correct as of August 2002
ASTERISKS - ##
Any listing marked by an asterisk - ## - indicates that the service is not ‘ physically’ located in the Loddon Mallee Region. This means that the service either borders on the edge of the Region, or has its base in Melbourne for example, but the service is still available to people in this Region.
ELIGIBILITY CRITERIA
Eligibility criteria such as age, ‘type’ of disability or locality may apply to many of the specialist services (ie those services who specifically cater for people with disabilities). So one of your first questions to ask is " Who can you use the service?"
FORMAT OF LISTINGS
A General Listing......e.g.
## RVIB- Royal Victorian Institute for the Blind
Contact: Leisure Resource Officer
557 St. Kilda Road FREECALL 1800 335 588
Melbourne 3004 ph. 9529 3544
Listings are cross-referenced where they provide more than one type of service. Thus, the address is not repeated every time that the service appears only the contact and phone number.
e.g: from ‘Statewide Services’ section
## R.V.I.B. – Royal Institute for the Blind
MAIN see ‘Recreation Section’ for details FREECALL 1800 335 588
INDEX
The Index is also your guide to finding what your are looking for,i.e. it includes topics, as well as services. It also includes the abbreviated titles that services sometimes go by, e.g. – P.A.D.P, so if you can’t find what you are looking for by using the Sections, try the index.
NB:
You will find NB in listings which are intended to convey some information about the service and / or clarify an important point, but it is not intended to provide full details of what, who and how, only a ‘doorway’.
TELEPHONE NUMBERS - are business or office contacts unless otherwise denoted by ( P ) , meaning it is a home phone number which should be noted by potential consumers.
CONTENTS
Acknowledgements
HELPFUL NOTES - please read before using this book
DIRECTORY SECTIONS
1 Aboriginal/Koori Services
4 Accommodation Services
8 Adult Services
11 Advocacy Services
14 Aged Services
16 Appliances / Equipment
19 Community Health Services
22 Counselling Services
25 Early Childhood Services
28 Education
31 Ethnic Services
32 Family Support Services
35 General Services
37 Government Allowances
38 Government Departments
40 H.A.C.C. - Home & Community Care Services
42 Health Services
45 Hospitals
47 Information Services
49 Legal Services
53 Local Government Authorities
55 Psychiatric Services
58 Recreation Services
61 Rehabilitation Services
62 Respite Services
65 Statewide Consumer Groups
68 Statewide Services
71 Support Groups
78 Therapy / Allied Health Services
80 Transport Services
82 Vocational / Employment Services
86 Youth Services
88 INDEX - Cross-referenced listing of services
ABORIGINAL SERVICES
## ABORIGINAL AFFAIRS VICTORIA
Contact: Level 10, 8 Nicholson St East Melbourne 3002 (PO Box 515) ph. 136 186
## ABORIGINAL & TORRES STRAIT ISLANDER COMMISSION - ATSIC
Contact: Casseldon Place Level 26 fax. 9285 7219 Freecall 1800 034 403 ph. 9285 7222
2 Lonsdale St Melbourne 3000 www.atsic.gov.au
ABORIGINAL HOSPITAL LIAISON OFFICERS
BENDIGO Hospital: Logan St Bendigo 3550 fax. 5442 5098 ph. 5441 0209
ECHUCA Regional Health Service: 9–27 Francis St Echuca 3564 fax. 5482 5478 ph. 5482 2800
MILDURA Base Hospital: 13th St Mildura 3500 fax. 5022 3470 ph. 5022 3333
ROBINVALE Hospital: Latje Rd Robinvale 3549 fax. 5026 4266 ph. 5026 3703
SWAN HILL & District Hospital: Splatt St Swan Hill 3585 fax. 5032 9528 ph. 5032 1111
## ABORIGINAL HOSTELS LTD
Level 26, 2 Lonsdale St Melbourne 3000 fax. 9285 6726 ph. 9285 6220
## ABORIGINAL HOUSING BOARD OF VICTORIA
125 – 127 Scotchmer St North Fitxroy 3065 ph. 9482 4585
ABORIGINAL LEARNING CENTRE
Contact: Co-ordinator: Herbert St Robinvale 3549 ph. 5026 4797
## ABORIGINES ADVANCEMENT LEAGUE
NB. HACC Services co-ordinator for Victorian services ph. 9480 6377
ALLINJARA CO-OP
Contact: PO Box 413 Kerang 3579 fax. 5452 2041 ph. 5452 1664
BACCHUS HOUSE CENTRE
Contact: c/- Mildura Aboriginal Corp. address in this section ph. 5023 0893
NB. Accommodation & assistance with alcohol-related problems
BIRRALLEE PARINGA FAMILY GROUP HOME
Contact: c/- Mildura Aboriginal Corp. address in this section ph. 5022 1852
NB. Provides respite for children under 16 years of age
CENTRELINK - Indigenous Customer Service Officers
NB. Officers are located in the following offices please call the Centrelink Appointments Line on 131 021 for assistance & to make an appointment with your nearest officer if a number is not listed below.
BENDIGO ECHUCA SHEPPARTON
SWAN HILL Nicola Perry ph. 5036 5684 MILDURA Joe Pascale ph. 5051 6503
ABORIGINAL SERVICES cont’d
## COOMEALLA ABORIGINAL HEALTH CORPORATION
Contact: 51 Sturt Place Dareton NSW 2717 fax. 5027 4429 ph. 5027 4824
NB. Primary health care services, mental & sexual health services, health screening, immunisations.
DARETON ABORIGINAL MULTISERVICE OUTLET
Contact: 16 Mitchell St Dareton NSW 2717 ph. 5027 4741
NB. Koori home care services - home maintenance, transport, day care, meals, personal & respite care.
HARRY NANYA HOSTEL
Contact: 362 Deakin Ave Mildura 3500 ph. 5022 2272
NB. Transient hostel for aboriginal people
KOORI HEALTH UNIT
Contact: Dept of Human Services
5/555 Collins St Melbourne 3000 ph. 9637 4039
http:/koori.health.vic.gov.au
NB. Aims to improve the health & wellbeing of all Koori people in Victoria through Information & Referral
MILDURA ABORIGINAL CO-OP
Contact: 118-124 Madden Ave (Box 2130: 3502) Mildura fax. 5023 7852 ph. 5022 1852
NB. Info, referral, family support, counselling, housing assistance, playgroup, health services, advocacy, foster care, respite, drug and alcohol counselling, and HACC services.
MURRAY VALLEY ABORIGINAL CO-OP
Contact: Lot 2 Latje Rd (Box 680) Robinvale 3459 fax. 5026 4332 ph. 5026 3353
NB. Range of services including family support, HACC and health services.
NJERNDA ABORIGINAL CO-OP
Contact: 1 Law Court Place (Box 201) Echuca 3564 ph. 5482 3075
NJERNDA HEALTH CLINIC
Contact: 208 McKindley St Echuca 3564 fax. 5482 5104 ph. 54806 252
ROBINVALE ABORIGINAL WOMENS GROUP - MUNABINDYA
Contact: c/- 6 Maston Court Robinvale 3549 ph. 5026 4571
NB. Mutual support group for education, employment & social development
ABORIGINAL SERVICES cont’d
## RUMBALARA CO-OP
Contact: Toolamba Rd Mooroopna 3629 fax. 5825 4493 ph. 5825 2111
NB. Provide range of services including childcare and health programs.
SWAN HILL & DISTRICT ABORIGINAL CO-OP
Contact: 79b Chapman St (Box 1070) Swan Hill 3585 fax.5033 3106 ph. 5032 2964
## VICTORIAN ABORIGINAL COMMUNITY SERVICES ASSOCIATION LTD (VACSAL)
Contact: 171 Smith St Fitzroy 3065 ph. 9482 2833
NB. Youth Services
## VICTORIAN ABORIGINAL LEGAL SERVICE
MAIN 6 Alexander Pde (Box 218) Fitzroy 3065 fax. 9419 6024 ph. 9419 3888
MILDURA Field Officer ph. 0418 146 773
## VICTORIAN ABORIGINAL CHILDCARE AGENCY (VCCA)
Contact: 34 Wurruk Ave Preston Fax. 9471 1898 ph. 9471 1855
PO Box 400 Preston 3072
NB. Houses for aboriginal children, family support, foster Care
## VICTORIAN ABORIGINAL COMMUNITY CONTROLLED HEALTH ORGANISATION (VACCHO)
Contact: 5-7 Smith St Fitzroy 3065 fax. 9417 3871 ph. 9419 3350
NB. Statewide body providing support to Koori health organisations.
WEBSITES
Office of Aboriginal & Torres Strait Islander Affairs (OATSIA) - www.immi.gov.au/oatsia
ACCOMMODATION
CASTLEMAINE & DISTRICT ACCOMMODATION RESOURCES GROUP -CADAG
Contact: 12 Lyttleton St (PO Box 246) Castlemaine 3450 fax: 5470 5680 ph: 5472 4299
email: cadarg@gcon.net.au
NB. Emergency & supported accommodation info./ referral; tenancy advice; transitional housing program.
COMMON EQUITY HOUSING LTD
Contact: 8 Rowan St Bendigo 3550 fax. 5441 2812 ph. 5441 2131
email: chl@infoxchange.net.au
COMMUNITY CONNECTIONS PROGRAM
Contact: Loddon Mallee Housing service offices in your area
NB. Aims to improve health & well-being of homeless or at housing ‘risk’ people with complex needs, disability or chronic illness.
DISABILITY SERVICES OUTREACH PROGRAM
fax. 5441 4928 ph. 5440 2200
Contact: 32 - 38 Finn St Bendigo 3550 website: www.dhs.gov.vic.au
NB. Support & training to assist people with disability live independently in the community.
EMERGENCY ACCOMMODATION
Refer to listings in this section & also some churches provide emergency accommodation assistance.
EMERGENCY ACCOMMODATION & SUPPORT ENTERPRISE - EASE
Contact: 18 Forest St (Box 958) Bendigo 3550 fax: 5443 4844 ph: 5443 4945
email: easeben@netcon.net.au
NB. Assists homeless young mothers (aged 15-25) & women escaping from or living in domestic violence
situations, with accommodation, support and planning. Covers Loddon Campaspe area.
EW TIPPING FOUNDATION
fax: 5033 2754 ph. 5033 1744
Contact: 49 MacCallum St (Box 906) Swan Hill 3585 email: marymcgregor@tipping.org.au
NB. Provides supported accommodation for people with intellectual disability www.tipping.org.au
GOLDEN CITY SUPPORT SERVICES - ACCOMMODATION SUPPORT
Contact: 51 Creek St (Box 297) Bendigo 3552 fax. 5443 2010 ph. 5441 4206
e-mail: gcss@gcss.org.au
NB. Range of programs including Accommodation Support, Lead Tenancy & can provide information, referral and assistance to people with disabilities seeking accommodation
HOME FIRST / SUPPORT PACKAGES
Contact: Dept. Human Services. Freecall 1800 229 822 ph. 54 302 397
NB. Can provide up to 34 hrs of support in own home (own or family) to assist live independently
HOUSING FOR THE AGED ACTION GROUP INC
See ‘Legal’ section for details Advice Line 9654 7389
ACCOMMODATION cont’d
HOUSING RESOURCE & SUPPORT SERVICE INC.
email: hrss@netspace.net.au
Contact: 247 Flinders Lane Melbourne 3000 fax. 9650 3689 TTY 9654 1606 ph. 9654 3859
NB. Broker attendant care services, advocacy, info & support re. housing for people with physical disability
IN-HOME ACCOMMODATION SUPPORT - IHAS
Contact: Applications via Dept. Human Services - see ‘Government Dept.’ section ph. 5430 2333
NB. Provides personal (attendant) care support to people with physical disability living in community
LODDON MALLEE ACCOMMODATION NETWORK - LOMA
fax: 5443 4844 ph. 5443 4945
Contact: c/- EASE email: hholst@infoxchange.net.au www.infoxchange.net.au/saaplm
NB. Network of SAAP (Supported Accommodation Assistance Program) service providers
LODDON MALLEE HOUSING SERVICES LTD
MAIN 24-30 View St (Box 212: 3552) Bendigo fax. 5443 2758 ph. 5442 4288
e-mail: housing@lmhs.com.au
ECHUCA 128 Hare St (Box 35) ph. 5482 5725
KYABRAM c/- Shire Campaspe offices fax. 5852 3249 ph. 5853 2166
KYNETON 47 High St (Box 8) fax. 5422 6419 ph. 5442 4288
MILDURA 122 Ninth St (Box 2527: 3502) fax. 5023 5862 ph. 5023 5966
SWAN HILL 309 Campbell St (Box 337) fax. 5032 4771 ph. 5032 3099
NB. Provides support, bond assistance, counselling and short-term accommodation.
MALLEE ACCOMMODATION SUPPORT PROGRAM - MASP
fax. 5021 4006 ph. 5023 3744
Contact: 140 Langtree Ave (Box 1686) Mildura email: masp@masp.org.au
www.connectingcare.com
NB: Provides assistance to youth, homeless & others, including information, referral & 'Adult Day Care' & access to emergency accommodation at Emmaus House
MALLEE FAMILY CARE
See ‘Counselling’ Section for locations ph. 5023 5966
NB. Assistance - emergency accom, info, referral, bond & rent assistance. Auspices Marlayna House.
MARYBOROUGH ASSOCIATION OF RESIDENTIAL SERVICES – MARS
Contact: 20 Christian St (Box 5) Maryborough 3465 fax. 5461 2407 ph. 5461 2246
email: wattlehs@origin.net.au
NB. Support for people with disabilities to live independently in the community
MARYBOROUGH DISTRICT ACCOMMODATION SERVICE
fax. 5461 4041 ph. 5461 1975
Contact: Flat 2, 64 Clarendon St. (Box 81) Maryborough 3465 email: mdas@origin.net.au
NB. Emergency & transitional accommodation - information advice & assistance with any housing issue
ACCOMMODATION cont’d
NORTHERN DISTRICT COMMUNITY HEALTH CENTRE
See ‘Community Health Services’ section for details ph. 5452 2700
NB. Provide assistance including emergency accommodation for families & youth
NURSING HOMES/HOSTELS
Refer to `Nursing Home' & `Homes & Hostels' sections in the Yellow pages of phone book
NB. Eligibility requirements apply - for frail aged & people with disabilities
OUTREACH PROGRAMS
BENDIGO Bendigo Outreach Program (Dept. Human Services) ph. 5440 2200
Golden City Support Services ph. 5441 4206
Loddon Mallee Housing Services - disability programs ph. 5444 9025
KYNETON St Luke’s Anglicare - Disability Support Services ph. 5422 6052
NB. Personal support & skill development to people with disability to live independently in the community
## RESIDENTIAL TENANCIES & LANDLORDS ADVISORY SERVICE
NB. 24 hours 7 days week advisory service ph. 1902 283 507
## ROYAL CHILDREN'S HOSPITAL
Contact: Parent Accommodation Department fax. 9345 6275 ph. 9345 5359
NB. Provides parent/family accommodation when child in the Hospital
SANDHURST CENTRE
Contact: 32-38 Finn St (Box 209) Bendigo 3550 fax. 5441 4928 ph. 5440 2200
NB. Accommodation for people with intellectual disability - vacancies filled through Dept. Human Services
## SINGLETON EQUITY HOUSING LTD & SUPPORTED HOUSING DEVELOPMENT FOUNDATION LTD
Contact: 1/420 High St fax. 9852 7377 ph. 9853 4844
Kew 3101 email: shdfthm@infoxchange.net.au
NB. Works with families or agencies to set up ‘shared equity’ or to develop other community housing options for people with disabilities. They manage the property but do not provide staff support.
ST. LUKE'S ANGLICARE
See ‘Counselling Section’ for locations of offices ph. 5440 1100
NB. Range of accommodation assistance available, info, referral, tenancy advice & emergency accom.
ST LUKE’S - ECHUCA & DISTRICT ACCOMMODATION SUPPORT SERVICE
Contact: 209 Hare St Echuca 3564 email: housing@origin.net.au fax: 5482 5387 ph: 5482 5725
NB: Info. & support with accommodation, including financial (eg. bonds) & emergency accom. for all ages
ACCOMMODATION cont’d
SUNRAYSIA RESIDENTIAL SERVICES
Contact: 84 Lemon Ave (Box 1119: 3502) Mildura fax. 5021 3874 ph. 5022 1741
email: srs1@ncable.com.au
NB. Accommodation & respite for people with disability.
TRI-STATE CARE & RESPITE
Freecall 1800 815 112
Contact: Shop 8, 6-10 Sturt Hwy fax. 5021 4031 ph. 5021 3512
Buronga NSW 2739 email: tri@ruralnet.net.au www.tristatecare.org.au
NB. Provides personal care, respite & post-acute care to people with disabilities in their homes.
VISION AUSTRALIA FOUNDATION
See ‘Rehabilitation Services’ Section for addresses ph. 5443 9233
NB. Provides accommodation for frail aged people with vision impairment.
WHIRRAKEE HOUSING & SUPPORT SERVICE
Contact: 175 Hargreaves Street Bendigo 3550 fax. 54401108 ph. 5440 1100
email: s.grant@stlukes.org.au
NB. Provides transitional housing (b/n 6 - 12 mths), long-term housing support, crisis accommodation & advice, for people aged 18 - 65, who have experienced a psychiatric illness.
WOMEN'S DOMESTIC VIOLENCE CRISIS SERVICE
includes 24 hour service for referrals for Refuges FREECALL 1800 015 188
NOTE: There are other Accommodation Services, especially for the elderly, plus numerous Special Accommodation Houses, which can provide a service to adults with disabilities.
ADULT SERVICES
See also specific topics eg. Vocational, Recreation, Accommodation
ADULT DAY ACTIVITY & SUPPORT SERVICES – ADASS
Contact your local Community Health Centre or Council for locations
## ARBIAS – Services for people with aquired brain injury
Contact: 183 Gertrude St (Box 213) fax. 9417 7056 ph. 9417 7071
Fitzroy 3065 email:
arbias@netlink.com.au www.vicnet.net.au/~arbiasNB. Provides to individuals with ABI & their families (where required) case management, assessment,
on-going monitoring and support. Also provides consultation, education & training to services.
AUSTRALIAN HOMECARE SERVICES
MAIN OFFICE ph. 9828 7100 or ph. 9810 9100
LODDON CAMPASPE Suite 2 Victoria St Ballarat 3350 ph. 5324 1723
MALLEE 36 Box St Merbein 3505 Ph. 5025 1037
SHEPPARTON PO Box 450 Cobram 3644 ph. 5871 1635
NB. Provides range services including Attendant Care, Nursing, training, assessments etc. Fees apply.
BEHAVIOUR INTERVENTION SUPPORT TEAM – BIST (Dept. Human Services)
Referrals via Disability Access & Response Team, DHS – see ‘Government Dept’ section 1800 229 822
NB. Support with challenging behaviour for children/adults with intellectual disability
CHRISTIE CENTRE
fax. 5021 3191 ph. 5023 2761
Contact: 115 Twelfth St (Box 1000: 3502) Mildura email: ghiskins@ruralnet.net.au
www.christiecentre.com.au
NB. Programs include Community access & continuing education for people with disabilities
COMMUNITY PREPARATION PROGRAM - CPP
fax. 5444 4340 ph. 5441 2666
Contact: 64 Breen St (Box 984) Bendigo email: cpp@hitech.net.au
www.bwc.com.au/sites/bcpp
NB. Range of programs to enhance adults with disabilities skills
DISABILITY CLIENT SERVICES (Dept. Of Human Services – D.H.S.)
Freecall 1800 229 822
Contact: Access & Response Team email:
loddon.disability@dhs.vic.gov.auBENDIGO 165 Hargreaves St. (Box 513) Bendigo fax. 54302 302 ph. 5430 2333
MILDURA 123 Langtree Ave (Box 617) fax. 5022 3199 ph. 5022 3111
SWAN HILL 261 Beveridge St fax. 5032 3503 ph. 5032 4544
FUTURES FOR YOUNG ADULTS - FFYA
Contact: Coordinator at Golden City Support Services (see next entry) ph. 5441 4206
NB. Supports students with disability/impairments to transfer from school to relevant training, day programs, employment or other activities.
ADULT SERVICES cont’d
GOLDEN CITY SUPPORT SERVICES
fax. 5443 2010 ph. 5441 4206
BENDIGO 51 Creek St email: @gcss.org.au www.gcss.org.au
BIRCHIP Corack Road fax. 5492 2285 ph. 5492 2706
NB. Bendigo service for people with psych disability; Birchip day program people with intellectual disability
GOLDEN NORTH CENTRE (GNC) – SCOPE Victoria
email: loddonmallee@scopevic.org.au
MAIN 31-45 Bennett St Long Gully 3550 fax. 5441 7756 ph. 5442 2000
CREEK ST Services 18-20 Creek St Bendigo fax. 5442 8945 ph. 5441 4844
NB. Programs include community access & therapy to people who have physical & multiple disabilities
INDEPENDENT LIVING TRAINING
email: kfcg@origin.net.au
BENDIGO Kangaroo Flat Community House fax. 5447 2793 ph. 5447 9687
Loddon Mallee Housing Services – disability programs ph. 5444 9025
ECHUCA Community Living & Respite Service ph. 5480 2388
MACEDON RANGES St Luke’s Disability Support Service ph. 5422 6052
MARYBOROUGH Maryborough Assn. Residential Services ph. 5461 2246
MILDURA Sunraysia Residential Services ph. 5022 1741
SWAN HILL Mallee Family Care ph. 5032 4479
NB. Provides training in independent living skills to assist people with disabilities live in the community
KALPARRIN ADULT DAY CENTRE (Vision Australia Foundation)
Contact: Rinaldi Dve (Box 341) Maryborough 3465 ph/fax. 5460 4551
NB. Provides Adult Day Activities for people who are blind, frail, aged or who have a disability
LODDON MALLEE HOUSING SERVICES – DISABILITY SERVICES
Contact: 28 View St Bendigo fax. 5443 2758 ph. 5442 4288
NB. Community Access & Independent Living Training for people with disabilities (except psych.)
## MURDOCH HOUSE (Geoffrey Murdoch Rural Community Opportunities Inc.)
MAIN Long St (Box 78) St Arnaud 3478 fax. 5495 2475 ph. 5495 1566
email: mhadmin@ruralnet.net.au
NB. Programs include community access, further education & employment
MURRAY HUMAN SERVICES – PROGRAM OPTIONS
www.murrayhumanservices.org.au
ADMIN. 24-26 Francis St (Box 1) Echuca 3564 fax. 5482 6708 ph. 5480 6611
email: admin@murrayhumanservices.org.au
Echuca 228-230 High St email: poe@murrayhumanservices.org.au fax. 5482 6988 ph. 5482 1075
Kyabram 17 Albion St email: pok@murrayhumanservices.org.au ph. 5853 1990
Swan Hill Pental Island Rd email: posh@murrayhumanservices.org.au fax. 5033 1764 ph. 5032 2170
NB. Services for people with disability, including day programs, vocational training, aged day programs & ABI specialist services.
ADULT SERVICES cont’d
OUTREACH SUPPORT PROGRAMS
See listing in ‘Accommodation’ section
NB. Support & skills training to assist people with disability live independently in the community.
PETER HARCOURT ADULT SERVICES
MAIN Harcourt St Bendigo 3550 fax.
5443 5103 ph. 5443 3826email:
phs@netcon.net.auHARCOURT HOUSE 70 Garsed St, Bendigo ph. 5443 9742
WILLIAMSON ST (Problematic behaviour program) ph. 5444 0493
NB. Programs include Community Access, Further Education, Recreation & Employment. Harcourt House provides a Older Adults & passive interest program.
ST. LUKE’S DISABILITY SUPPORT SERVICE
Contact: 116A Mollison St Kyneton ph. 5422 6052
NB. Outreach program for people with disabilities (16yrs+) to live independently in the community.
VISION AUSTRALIA FOUNDATION
See ‘Rehabilitation’ section for locations
NB. Can provide Visual Rehabilitation, therapy & in some locations, day programs
WATTLE HUMAN SERVICES (formerly Wattle House Assn.)
Contact: 20 Christian St (PO Box 5) Maryborough 3465 fax. 54612407 ph. 5461 2246
email: wattlehs@origin.net.au
NB. Programs include accommodation support, community access, further education & employment
WINDARRING ADULT TRAINING & SUPPORT SERVICE
MAIN 67 Baynton St (Box 159) Kyneton 3444 fax. 5422 2332 ph. 5422 7001
email:
d.n.windarring@bigpond.com
CASTLEMAINE (Assist Program Manager) 72 Forest St fax. 5472 3310 ph. 5472 1599
NB. Programs include community access, further education, life / social skills & vocational training
ADVOCACY
## ACTION ON COMMUNITY LIVING (formerly Attendant Care Coalition)
Contact: 179 High Street TTY 9489 1179 fax. 9489 2988 ph. 9489 2999
Northcote 3070 email:
acl@advocacyhouse.org www.advocacyhouse.org
NB. Information, advocacy & support for people with disability
## ACTION ON DISABILITY IN ETHNIC COMMUNITIES - ADEC
www.adec.org.au
Contact: 13 Munro St Coburg 3058 fax. 9383 5185 Tollfree 1800 626 078 ph. 9383 5566
email: adec@adec.org.au
NB. Information, referral, advocacy for ethnic families/groups.
## CAUS – COMMUNICATION AID USER SOCIETY INC.
Contact: 269 Centre Rd (Box 292) fax. 9557 5509 Freecall 1800 995 383 ph. 9557 5551
Bentleigh 3204 email: causinc@bigpond.com www.usersbigpond.com/causinc
NB. Information & advocacy for people with disabilities who have speech or communication difficulties.
COMMUNITY VISITORS PROGRAM
MAIN c/- Office Public Advocate public@vdoj.vic.gov.au ph. 9603 9500
NB. Advocate for rights of people in state government funded & other accommodation services
## DISABILITY DISCRIMINATION LEGAL SERVICE – DDLS
Tollfree 1800 651 275
Contact: 11th Floor 343 Little Collins St fax. 9602 4979 TTY 9602 4135 ph. 9602 4877
(GPO Box 1139K: 3001) Melbourne 3000 email:info@ddls.org.au www.ddls.org.au
NB. Can provide legal advice, training & community education on the DDA
## DISABILITY JUSTICE ADVOCACY Inc. – DJA (formerly Action Resource Network – ARN)
Freecall 1800 808 126
Contact: 266 Johnston St Abbotsford 3067 fax. 9416 3484 TTY 9416 3491 ph. 9416 3488
NB. Provide advocacy for people with higher support needs email:
## DISABILITY RIGHTS VICTORIA physical & multiple disability - DRVpm
Admin. 179 High St fax. 9489 2988 Voice/TTY 9489 2999
Northcote 3070 email:
drvic@advocacyhouse.org www.advocacyhouse.orgNB. Information, individual advocacy & support for adults with physical or multiple disabilities.
## GUARDIANSHIP LIST
See ‘Legal’ Section for address Tollfree 1800 123 155
HACC PROGRAM DEVELOPMENT & ACCESS WORKERS
BENDIGO 92-100 McIvor Rd fax. 5442 8085 ph. 5443 9233
MILDURA Cnr Langtree Ave & 10th St fax. 5021 4516 ph. 5023 5495
email: visionau@netcon.net.au www.visionaustralia.org.au
NB. Works with services and people with disabilities & their families to access HACC & related services.
ADVOCACY cont’d
## HEADWAY VICTORIA
Contact: Level 2 – 212 King St. fax. 9642 2522 Tollfree 1800 817 964 ph. 9642 2411
Melbourne 3000 email:
mail@headwayvictoria.org.au www.headwayvictoria.org.auNB. Information, referral & advocacy support for people with Acquired Brain Injury & their families
## OFFICE OF THE EMPLOYMENT ADVOCATE - OEA
Contact: Level 10 – 414 Latrobe St ph. 9954 2850 Inquiries 1300 366 632
Melbourne 3000 www.oea.gov.au
NB. Assistance, advise & complaints about Australian Workplace Agreements (AWA’s)
## OFFICE OF THE PUBLIC ADVOCATE – OPA
Tollfree 1800 136 829
Contact: 5th Flr 436 Lonsdale St TTY 9603 9529 fax. 9603 9501 ph. 9603 9500
Melbourne 3000 email: publicad@vdoj.vic.gov.au www.publicadvocate.vic.gov.au
NB. Advice, assistance & advocacy re. complaints on behalf of people who have an intellectual or psychiatric disability; dementia or an acquired brain injury.
REGIONAL INFORMATION & ADVOCACY COUNCIL INC. – RIAC
Toll Free 1800 221 944
Main Office: 93 Nixon St. (Box 1763) fax. 5831 1610 ph. 5822 1944
Shepparton 3630 email: admin@riac.org.au
Bendigo 127 Mitchell St fax. 5443 5178 Toll Free 1800 462 480 ph. 5443 0550
(Box 2219 Bgo Delivery Centre 3554) email: cdbend@vicnet.net.au
Mildura "Focus Building" 46 Lemon Ave fax. 5023 1833 Toll Free 1800 236 998 ph. 5023 6998
(Box 129 Mildura 3502) email: cdmild@vicnet.net.au
Swan Hill 369 Campbell St (Box 1617) ph. 5032 0082
NB. Provide advocacy support to people with disabilities and their families.
## RESIDENTIAL CARE RIGHTS SERVICE
Tollfree 1800 133 312
Contact: Suite 4B – 343 Little Collins St. ph. 9602 3066
Melbourne 3000 email: rights@mpx.com.au
NB. Advocacy & information to potential or current residents (& their families) of Nursing Homes & Hostels.
## STAR VICTORIA INC.
Contact: 2nd. Floor Ross House fax. 9650 6972 ph. 9650 2730
247-251 Flinders Lane Melbourne 3000 email: starvic@infoxchange.net.au
NB. Aims to heighten awareness of the rights of people with intellectual disabilities.
SUNRAYSIA ETHNIC COMMUNITIES COUNCIL – SECC
see ‘Ethnic Section’ for address ph. 5022 1006
NB. Community Development Worker funded by HACC to promote better access of people from non-English speaking backgrounds into services, through individual support & working with services.
ADVOCACY cont’d
## VALID Inc. – VICTORIAN ADVOCACY LEAGUE FOR INDIVIDUALS WITH DISABILITY
Contact: 235 Napier St fax. 9416 0850 Tollfree 1800 655 570 ph. 9416 4003
Fitzroy 3065 email:
viccid@dice.org.au www.dice.org.au/~viccidNB. Statewide advocacy group for individuals who have disabilities & their families
## VICTORIAN COUNCIL OF DEAF PEOPLE – VCOD
Contact: Deaf Community Centre 117 Wellington Pde Sth fax. 9654 2868 TTY 9650 6786
East Melbourne 3002 email:
vcod@netspace.net.au www.vcod.org.auNB. Statewide advocacy, info & support service for the deaf community.
## VICTORIAN MENTAL ILLNESS AWARENESS COUNCIL – VMIAC
Contact: 23 Weston St fax. 9388 1445 ph. 9387 8317
Brunswick 3056 email:
admin@vmiac.com.au www.vmiac.com.auNB. Individual advocacy & support for groups of people with emotional and/or mental difficulties
## VILLAMANTA LEGAL SERVICE
Freecall 1800 014 111
Contact: 6 Villamanta St fax. 5229 3354 TTY 1800 014 333 ph. 5229 2925
Geelong West 3218 email: legal@villamanta.org.au www.villamanta.org.au
NB. Statewide community legal service with primary focus on assisting people with intellectual disability
AGED SERVICES
Refer also to specific services such as Respite, Therapy & Rehabilitation
AGED CARE ASSESSMENT SERVICES
BENDIGO Anne Caudle Campus (BHCG) fax. 5444 6115 ph. 5444 6111
CASTLEMAINE c/- Mt Alexander Hospital fax. 5471 1576 ph. 5471 1555 ph. 5471 1555
MALLEE TRACK Mallee Track Health & Community Services fax. 5092 1177 ph. 5092 1111
MILDURA Sunraysia Community Health fax. 5023 7518 ph. 5023 7511
STHN MALLEE 18 Beveridge St Swan Hill 3585 fax. 5032 2532 ph. 5033 1740
AGED PERSONS MENTAL HEALTH SERVICE
LODDON REGION fax. 5454 7620 ph. 5454 7604
email: mbalasub@bendigohealthcare.org.com.au
TRIAGE ph. 5454 7615
MALLEE Mildura Base Hospital fax. 5022 3501 ph. 5022 3500
AGED CARE STANDARDS & ACCREDITATION AGENCY
Contact: 1st Floor 1183 Toorak Rd Camberwell fax. 9889 9621 ph. 9889 9433
(Box 1001 Hartwell 3124) email: statemanager.vic@accreditation.aust.com
www.accreditation.aust.com
CARER SUPPORT SERVICES
See ‘Respite’ section for locations Toll Free 1800 068 978 ph. 5442 7860
COMBINED PENSIONSERS & SUPERANNUANTS ASSOCIATION OF VIC.
Contact: 54 Victoria St (Box 21 Trades Hall) Carlton 3053 fax. 9663 5071 ph. 9662 3971
COMMONWEALTH CARELINK CENTRE
Contact: c/- Carer Support Services Freecall 1800 052 222 ph. 5444 6236
NB. Assists older Australians with information, referral & guidance about services.
COMMUNITY AGED CARE PACKAGES
Contact: Murray Human Servs & Villa Maria Com. Care Packages fax. 5482 6708 ph. 5482 5433
22 Francis St Echuca 3564 email: cacp@murrayhumanservices.org.au
www.murrayhumanservices.org.au
NB. Individual packages of care developed for frail aged & older people with disabilities who live in the Loddon Mallee region & the Shire of Murray.
## COUNCIL ON THE AGEING – COTA
Freecall 1800 136 381
Contact: 4th Floor Block Arcade fax. 9654 4456 ph. 9654 4443
98 Elizabeth St Melbourne 3000 email: cotavic@cotavic.org.au www.cotavic.org.au
DAY PROGRAMS
refer to ‘Adult’ section for disability programs & contact local council for Aged programs
AGED SERVICES cont’d 15
DEMENTIA PROGRAMS
Contact: Carer Support Services
Contact: Sunraysia Residential Services
FITNESS FOR OLDER ADULTS PROGRAM
For locations in your area contact the Rural Health Team (see ‘Therapy’ section) ph. 5444 6391
NB. Weekly exercise groups designed for older people 55+ to reduce risk of falls & promote well-being.
NATIONAL DEMENTIA BEHAVIOUR ADVISORY SERVICE
Postal: 27 Conyngham St Glenside SA 5065 fax. 08 8338 3390 Freecall 1300 366 448
email: ndbas@alzheimerssa.asn.au
NB. 24hr phone advisory service for respite staff & carers concerned about dementia related behaviour
## OLDER PERSONS ACTION CENTRE
Contact: 2nd Floor Ross House 247 Flinders Lane Freecall 1800 807 887 ph. 9650 4709
Melbourne 3000
OLDER WOMEN’S NETWORK - THE
Contact: 247 Flinders Lane Melbourne 3000 ph. 9654 4388
DAY PROGRAMS
refer to ‘Adult’ section for disability programs & contact local council for Aged programs
RESIDENTIAL CARE RIGHTS SERVICE
see ‘Advocacy’ Section for details ph. 9602 3066
SENIORS CARD PROGRAM
HOTLINE 9616 8241
Contact: Ground Floor 555 Collins St. Melbourne fax. 9616 8332 admin. 9616 8495
(GPO Box 4316PP Melbourne 3001) www.dhs.vic.gov.au/seniorscard
NB. Vic. residents aged 60 years & over who are retired or working less than 35 hrs/week are eligible.
SENIORS CITIZENS WEEK PROGRAM
Contact: Statewide Admin Dept Human Services ph. 9616 8490
SENIORS INFORMATION VICTORIA
Contact: CAE Centre 256 Flinders St Melbourne Freecall 1300 135 090
email: askcotavic.org.au
VETERANS AFFAIRS NETWORKS
BENDIGO c/- Anne Caudle Campus (BHCG) fax. 5444 6115 ph. 5444 6357
MILDURA c/- Aged & Disability Services Mildura City Council fax. 5021 1283 ph. 5021 2637
NB. Provides support & information to veterans about DVA services & payments, including respite.
WEBSITES
Dept. Human Services - Aged Care Branch - www.dhs.vic.gov.au/acmh/agedAPPLIANCES / EQUIPMENT 16
## ADAPT ADVISORY CENTRE (Vision Australia Foundation)
Contact the ‘Vision Australia Foundation’ Freecall no 95988555
www.vision.australia.org.au
NB. Aids, equipment, training & advice, to assist visually impaired people maintain live independently
ANNE CAUDLE CENTRE - AIDS & APPLIANCE SHOP
Contact: 100 Barnard St Bendigo 3550 fax. 5444 6185 ph. 5444 6216
NB. Range of equipment, continence & medical aids. Also Orthotic & Prosthetic service available.
ARCHICENTRE HOME SERVICES - Contact Advisory Service or Home Loan Service
MAIN email: info@archicentre.com.au Freecall 1899 136 513 ph. 9815 1900
MILDURA fax. 5022 2101 admin. 5022 0033 1300 136 513
NB.
Provides advice on all aspects of home renovation to the aged & people with disabilities. Free home inspections & advice on maintenance & safety issues for people over 60 with disability & their carers and where eligible, loans for safety related home modifications or repairs.AUSTRALIAN COMMUNICATION EXCHANGE - ACE
Contact: PO Box 473 fax 1800 555 680 TTY 1800 555 630 Admin. 1800 555 660
Stones Corner QLD 4120 National Relay Service 131 677 or 1800 555 677
email: feedback@aceinfo.net.au
www.aceinfo.net.au
NB. Assists people who are deaf who have a speech impairment to make phone calls
CENTRAL VICTORIAN MEDICAL SUPPLIES
Contact: 51 Bridge St Bendigo fax. 5441 7762 ph. 5441 8213
(Box 2139 Bendigo Mail Centre 3554) email: cvms@netcon.net.au www.cvms.com.au
NB. Range of equipment, appliances, continence aids, medical supplies available for purchase.
ComTEC - Disability Communication & Technology Solutions
Incorporates Microcomputer Applications Centre (MAC), Functional Communication Outreach Serv (FCOS)
Toll Free 1800 686 533 ph. 9362 6111
Contact: 705 Geelong Road Brooklyn TTY 9314 9001 fax: 9314 9759
(Box 1101 Altona Gate 3025) email: comtec@yooralla.com.au www.yooralla.com.au
NB. Provides services to people in Victoria who have communication and technology needs, which may include advice, therapy, equipment info/hire, training and support to improve communication
## CONTINENCE AIDS ASSISTANCE SCHEME - CAAS
Contact: Q’ld Paraquad & Quadraplegic Assn. Toll Free 1300 366 455
NB. People with permanent disability aged 16 - 65yrs - receive an annual allocation of funds for purchase of continence aids, including pads.
DISABILITY CONTINENCE SERVICE
Contact: your local Continence Service (list in Health section)
NB. Assessment, support & funding for children 5 - 15 years with disability & incontinence.
APPLIANCES / EQUIPMENT cont’d 17
ELECTRONIC COMMUNICATION DEVICES SCHEME
CHILDREN 0- 6 YRS contact Yooralla ph. 9362 6111
SCHOOL AGE via School Integration program
ADULTS contact Vic. Aids & Equip Program Coordinator (see listing this section)
NB. Provides communication devices for children aged 0-6 with a severe communication impairment
EQUIPMENT RECYCLING NETWORK Inc.
Contact: 17 Greenwood Ringwood 3134 fax. 9879 6211 ph. 9879 5211 or 9879 5112
email: ervi@erni.asn.au www.erni.asn.au
NB. Sells recycled equipment (in good condition) including computers. Open 9-12 Mon - Fri
HEARING AIDS/APPLIANCES
Seek advice from an Audiologist, Better Hearing Resource Centre, Australian Hearing Services or Private firms.
NB. Subsidised aids are available to aged pensioners, children & some low income earners from the Australian Hearing Services, otherwise Privately.
HOME ASSESSMENT & REHABILITATION TEAM - HART
Contact: Bendigo Health Care Group - Anne Caudle Campus fax: 5454 8278 ph. 5444 6369
NB. Provides assessment and assistance with obtaining equipment and home modification
## INDEPENDENT LIVING CENTRE
Refer to entry for ‘ComTEC’ above for location Toll Free 1800 686 533 ph. 9362 6111
NB. Wide range of equipment, aids etc on display - by appointment only
LOCAL PHARMACIES
See local telephone book
NB. Often have aids/equipment available for purchase
## MICROCOMPUTER APPLICATION CENTRE - MAC
Now part of ‘ComTEC’ (this section) Toll Free 1800 686 533 ph. 9362 6111
NB. Inspection &/or Consultation by appointment - computers & adaptations for people with disabilities
NOAH'S ARK FAMILY RESOURCE & TOY LIBRARY - NATL
BENDIGO 243b View St Bendigo 3550 ph/fax. 5442 1000
SWAN HILL 64 Pye St (PO Box 529) Swan Hill 3585 ph. 5032 2351
See ‘Early Childhood’ Section for nearest Location
NB. Range of equipment, educational toys/games available for loan to members.
PERSONAL ALARM COMMUNICATION SYSTEMS – PACS
Contact: local DHS Office for information Freecall 1800 229 822
NB. 24 hour personal response service for frail elderly, people with disabilities & those at risk.
APPLIANCES / EQUIPMENT cont’d 18
SUPPORTED ACCOMMODATION EQUIPMENT ASSISTANCE - SAEAS
Contact: local DHS office Freecall 1800 229 822
NB. Provides equipment & aids for people with disability living in Non-gov’t disability accommodation or respite (excluding aged care facilities)
## TADVIC CO-OPERATIVE TECHNICAL AID TO THE DISABLED
MAIN c/- Royal Talbot Rehab Centre fax. 9853 8098 ph. 9853 8655
Yarra Blvd Kew 3101 email: info@tadvic.asn.au www.tadvic.asn.au
NB. Local branches exist in Bendigo, Mildura & Shepparton
## TELSTRA DISABILITY EQUIPMENT PROGRAM
General Enquiries Toll Free 1800 068 424
Contact Ground Floor 1 Luton Lane (TTY) 1800 808 981 ph. 9295 7301
Hawthorn 3122 email: DisabilityEnquiryHotline@team.telstra.com
NB. Info & assistance with telephone adaptations for people with impairments or disability.
## VETERANS HOME MAINTENANCE HELPLINE Freecall 1800 801 945
VICTORIAN AIDS & EQUIPMENT PROGRAM - VAEP
LODDON/CAMPASPE Anne Caudle Centre fax. 5441 1279 ph. 5444 6245
NTHN MALLEE Sunraysia Community Health fax. 5023 7518 ph. 5023 7511
STHN MALLEE Swan Hill Hospital fax. 5033 1663 ph. 5033 1450
Also at: Goulburn Valley Base Hospital (Shepparton) & Queen Elizabeth Geriatric Centre (Ballarat)
NB. Subsidised aids, equipment, home modifications for children/adults with disability
## VICTORIAN CONTINENCE RESOURCE CENTRE
Contact: c/- St Georges Health Service fax. 9816 8366 ph. 9816 8266
283 Cotham Rd Kew 3101 email: cfavic@continencevictoria.org www.continencevictoria.org
NB. Free advice and counselling re continence issues. Also provide info, referral & continence products.
## VISEQUIP - (EQUIPMENT RESOURCE CENTRE RVIB)
Contact: 201 High St. Prahran 3181 fax. 9520 5585 Toll Free 1800 458 555 ph. 9520 5588
email: VisEquip@rvib2.rvib.org.au
NB. Sells aids and equipment to assist people with visual impairments
WEBSITES
Compic www.compic.com
Disability Equipment Information System (DEIS) - Yooralla http:\\deis.vic.gov.au
Achievable Concepts - adapted recreation & support equipment www.achievableconcepts.com.au
COMMUNITY HEALTH SERVICES 19
CASTLEMAINE Community Health Centre - CHIRP
email: chirp@netcon.net.au
13 Mostyn St (Box 53) Castlemaine 3450 fax. 5472 3221 ph. 5472 4044
COBAW Community Health Service
email: admin@cobaw.vic.gov.au
47 High St (Box 146) Kyneton 3444 fax. 5422 2161 ph. 5422 3011
NB. Programs run in several sites around Macedon Ranges Shire, including Health education, speech therapy, physiotherapy, ADASS (Adult Day Care), Drug & Alcohol, and accommodation support
COMMUNITY HEALTH BENDIGO Inc.
EAGLEHAWK site Seymoure St fax. 5434 4355 ph. 54344 300
DON St site 185 Don St Bgo fax. 5441 4376 ph. 54430 655
KANGAROO FLAT site 13-25 Helm St fax. 5430 0544 ph. 54300 500
CENTRAL site 47 High St Bgo fax. 5441 9888 ph. 54419 800
Postal address for all above sites Box 169 Eaglehawk 3556
## DARETON Community Health Centre
Contact: 42 Tapio St Dareton NSW 2717 fax. 5027 4109 ph. 5021 7200
NB. Primary, Allied, Women’s, Sexual, Early Childhood & Mental Health services.
## EAST WIMMERA Health Service
BIRCHIP 26 Duncan St fax. 5492 2455 ph. 5492 2400
CHARLTON 4 Menzies St fax. 5491 1988 ph. 5491 1555
DONALD Aitken Ave fax. 5497 1715 ph. 5497 1500
ST ARNAUD Nth Western Rd (Box 31: 3478) fax. 5495 1389 ph. 5495 1200
WYCHEPROOF Grandview St. fax. 5493 7699 ph. 5493 7600
email: chcwyc@ewhs.org.au
NB. Counselling, information, referral, health education & promotion.
ECHUCA Regional Health - Community Health Division
email: erh@origin.net.au
14 Francis St (Box 25) Echuca 3564 fax. 5482 5628 ph. 5480 6111
INGLEWOOD & DISTRICTS Health Service
MAIN Hospital St Inglewood 3517 email: idhs@netcon.net.au fax. 5438 3441 ph. 5438 3100
WEDDERBURN 1-3 Hospital St 3518 (outreach only) ph. 5494 3099
NB. Range of health programs & services including ADASS, District Nursing & counselling
LODDON MALLEE Women's Health Inc.
MAIN 48 Queen St fax. 5441 4074 Toll Free 1800 350 233 ph. 5443 0233
Bendigo 3550 email: lmwh@impulse.net.au
OUYEN 72 Oake St 3490 fax. 5092 1782 ph. 5092 1686
NB: Covers Loddon Mallee Region. Provides info, support, Well Womens Clinic & community education
COMMUNITY HEALTH SERVICES cont’d 20
MACEDON RANGES HEALTH SERVICES
(Gisborne & District Community Health & Hospital Inc.)5 Neal Street (Box 558) fax. 5428 4433 ph. 5428 3000
Gisborne 3437 email: mrhs@iprimus.com.au
NB. Range health programs, therapy services, ADASS (Adult Day Care), Support groups
MALLEE TRACK HEALTH & COMMUNITY SERVICE
see entry in ‘Hospital’ section ph. 5092 1111
MARYBOROUGH & District Health Service
77-85 High St Maryborough 3465 ph.5461 0333
email mboro@mdhs.vic.gov.au
MC IVOR HEALTH & COMMUNITY SERVICES
Refer to ‘Hospital’ section ph. 5433 3390
MITCHELL COMMUNITY HEALTH SERVICES - Wallan Annexe
72 Fergerson St fax. 5484 3314 ph. 5784 1306
Broadford 3658 email: info@mitchellchs.org.au
NORTHERN DISTRICT COMMUNITY HEALTH SERVICE
MAIN 98 Nolan St (Box 523) Kerang 3579 fax. 5452 2486 ph. 5452 2700
email: ndchs@cybanet.net.au www.branch.net.au/~ndchs/
BOORT Coutts St (Box 2) 3537 fax. 5455 2502 ph. 5455 2503
COHUNA Murray Valley Hwy 3568 fax. 5456 4169 ph. 5456 3006
PYRAMID HILL c/- Bush Nursing Centre Gladfield Rd fax. 5455 7504 ph. 5455 7065
QUAMBATOOK 33 Mildred St (Box 34) fax. 5457 1374 ph. 5457 1300
ROBINVALE DISTRICT HEALTH SERVICES
See entry in ‘Hospital’ section ph. 5051 8111
ROCHESTER & Elmore Health Service
Elmore Primary Care Clinic (Box 97)
Elmore 3558 ph/fax. 5432 6111
NB. Programs including Cardiac, ADASS (Adult Day Care); info referral & access to local services
SEA LAKE & District Health Service
33-43 McClelland Ave Sea Lake 3558 fax. 5070 2132 ph. 5070 2118
SUNRAYSIA Community Health Service
MAIN Ramsay Crt (Box 2803: 3502) fax. 5023 7518 ph. 5023 7511
email: schs@schs.com.au
MERBEIN 36 Box St 3505 fax. 5025 3298 ph. 5025 2518
RED CLIFFS 39 Jamieson Ave 3496 fax. 5023 3089 ph. 5024 3239
NB. Information, support groups, health programs & ADASS (Adult Day Care)
COMMUNITY HEALTH SERVICES cont’d 21
SWAN HILL District Hospital - Primary Care Division
13 Pritchard St (Box 483)
Swan Hill 3585 fax. 5033 1663 ph. 5033 1450
## WENTWORTH District Hospital & Health Service
Silver City Hwy (Box 38)
Wentworth NSW 2648 ph. 5027 2345
NB. Proved range health servs. Including HACC (Home Care, transport, respite), early childhood, aboriginal health and ADASS (Adult Day Care)
WEST GOULBURN COMMUNITY HEALTH CENTRE (part of Kyabram Hospital)
35 Birdwood St fax. 5857 2741 ph. 5857 2400
Stanhope email: wgchs@origin.net.au
COUNSELLING SERVICES 22
NB. There are also several private practices that offer a range of counselling services. Your local Hospital or Community Health Centre may also have a service
GAMBLERS HELP 1800 156 799
BENDIGO Community Health Bendigo (locations Com. Health section) ph. 5434 4300
MACEDON RANGES Cobaw Community Health Service ph. 5422 3011
MALLEE Mallee Family Care ph. 5023 5966
SWAN HILL Mallee Family Care ph. 5032 2479
CASTLEMAINE FAMILY SUPPORT SERVICES
Contact: PO Box 564 Castlemaine 3450 ph. 5470 5138
CENTACARE
BENDIGO 65 Baxter St (Box 255: 3552) fax. 5441 7713 ph. 5443 9577
email: centacare@sand.catholic.org.au
MILDURA 136 Lime Ave (Box 1905: 3502) fax: 5021 2478 ph. 5021 2475
email: centamil@ballarat.catholic.org.au
NB. Range of programs - parenting, family & marriage counselling. Relationship Education, Conciliation & Mediation, ‘Seasons’ – Grief & Loss for Children. Parenting services visit Echuca & Shepparton
CENTRE AGAINST SEXUAL ASSAULT - CASA
Contact: Yarrington House (Box 126 Bendigo) fax. 5441 0429 ph. 5441 0430
Bendigo Hospital Grounds email: casa@tpg.com.au
NB. Outreach Services to Kyabram, Kyneton, Maryborough & Echuca. After Hours 1800 806 296
CHILD PROTECTION SERVICES
Contact: Child Protection Unit, Dept. Human Services fax. 54302 308 ph. 5430 2333
see Government Department section for DHS locations
NB. After hours in crisis situations ring 1800 135 135
## DIRECTLINE Confidential & Anonymous Information Counselling
& Referral for Alcohol & Drug Problems FREECALL 1800 136 385
FAMILY COUNSELLING
Bendigo - see listings in this section
Castlemaine - Castlemaine Family Support Services ph. 5470 5138
Echuca - Echuca Family Care ph. 5482 4242
Gisborne - Macedon Ranges Health Service ph. 5428 3000
Kyneton - Cobaw Family Counselling Service ph. 5422 3011
Kerang/Cohuna - Mallee Family Care ph. 5452 2863
Maryborough - Community Health Service ph. 5461 3222
Mildura - Mallee Family Care ph. 5023 5966
Sea Lake - Sea Lake District Health ph. 5070 1283
Swan Hill - Mallee Family Care ph. 5032 4479
FAMILY COURTS OF AUSTRALIA
See ‘Legal’ section for addresses ph. 8600 3777
NB. Access, custody and divorce counselling options
COUNSELLING SERVICES cont’d 23
## FAMILY PLANNING VIC. - Disability Services
Contact: 901 Whitehorse Rd. (Box 1377) Box Hill 3128 fax. 9257 0110 ph. 9257 0133
email: education@fpv.org.au
Action Centre: 277 Flinders Lane Melbourne fax: 9650 8567 Freecall 1800 013 952 ph. 9654 4766
NB. Information library, counselling, community & school education, sexuality education; clinical services.
FINANCIAL COUNSELLING
BENDIGO Community Health Bendigo ph. 5441 4323
BENDIGO/MARYBOROUGH St. Luke's Toll Free 1800 626 617 ph. 5440 1100
email: financecoun@stlukes.org.au
ECHUCA St Luke’s ph. 5482 0907
MACEDON RANGES St Luke’s ph. 5422 6052
MILDURA Mallee Family Care ph. 5023 5966
SWAN HILL Mallee Family Care fax. 5032 4946 ph. 5032 4479
NB. St. Luke's service visits Echuca, Maryborough, Charlton, Castlemaine, and Kyneton regularly.
## GENETIC COUNSELLING
Contact: Genetic Health Service Vic. - see ‘Health’ section ph. 8341 6201
## G-LINE TTY 1800 622 125 Freecall 1800 622 112
24 hour Crisisline - counselling & referral for people with compulsive gambling & related problems.
LIFELINE CENTRAL VICTORIA
email: lifeline@techsurfer.net
Contact: PO Box 1164 Bendigo 3552 Admin. Ph. 5443 1330 fax. 5441 7055 ph. 131 114
NB. 24 hr crisis counselling. Number also connects Mallee, Wimmera & Central Highlands areas to relevant service agency.
MALLEE DOMESTIC VIOLENCE SERVICES
MAIN: Suite 2 144-146 Lime Ave (Box 1373: 3502) fax. 5022 2216 ph. 5021 2130
Mildura email: mdvs@ruralnet.net.au www.connectingcare.com
SWAN HILL 14 Beveridge St (Box 1641) fax. 5032 4511 ph. 5033 1899
email: mdvssh@ruralnet.net.au
NB. 24 Hr Crisis Service - Referral, counselling, crisis refuge accommodation, outreach support
MALLEE FAMILY CARE
See ‘Family Support’ section for office locations ph. 5023 5966
NB. Range of support including in-home support, parenting programs & counselling.
MALLEE SEXUAL ASSAULT UNIT
Contact: Suite 1, 144-146 Lime Ave (Box 1373: 3502) fax. 5025 5432 24 Hrs 5025 5400
Mildura email: msau@ruralnet.net.au www.connectingcare.com
NB. 24 hours support & care to victims of sexual assault, including counselling, support groups & medical care. Outreach counselling clinics- Balranald, Dareton, Kerang, Swan Hill, Ouyen, Robinvale & Wentworth.
COUNSELLING SERVICES cont’d 24
MILDURA ABORIGINAL CORPORATION
See ‘Aboriginal’ section for address ph. 5022 1852
NB. Family, drug & alcohol counselling
## RELATIONSHIPS AUSTRALIA (VICTORIA)
Contacts: Postal address: Box 118W Ballarat 3350 FREECALL 1800 817 569
NB. Statewide telephone counselling & referral service from Ballarat
RURAL COUNSELLING SERVICES
KERANG Loddon Valley Community Group (Box 122) ph. 5450 3285
KYABRAM GV Agcare Lake Rd (Box 426) 3619 ph. 5853 2166
CENTRAL Vic Central Vic Rural Awareness Councillor
80 Victoria St (Box 290) Eaglehawk 3556 ph. 5434 6346
MALLEE Mallee Support & Develop Group (Box 82) Sea Lake ph. 5070 1448
Mildura Office - Matthew Hurn’s Rural Financial Counsellor fax. 5023 8683 ph. 5023 1273
Covers Ouyen ph. 5092 1311
Donald ph. 5497 1004
SUNRAYSIA c/- Dept of Agriculture Koorlong Ave Irymple 3498 ph. 5051 4500
## WIMMERA 127 Baille St Horsham 3400 ph. 5381 1646
SEA LAKE RESOURCE CENTRE (Part of Sea Lake Neighbourhood House)
See ‘Information’ Section for address ph. 5070 1448
NB: Provides rural & family counselling, advice & support.
ST. LUKE'S ANGLICARE
MAIN OFFICE 175-187 Hargreaves St (Box 315) Bendigo fax. 5442 2316 ph. 5440 1100
email: stlukes@stlukes.org.au www.stlukes.org.au
CASTLEMAINE Halford St (Box 23) fax. 5470 5119 ph. 5472 6266
em: stlukesc@netcon.net.au
ECHUCA 114 Hume St (Box 1147) fax. 5480 1131 ph. 5480 1120
em: stlukes@origin.net.au
KYNETON 116A Mollison St (Box 137) fax. 5422 6057 ph. 5422 6052
em: kyneton@stlukes.org.au
MARYBOROUGH 7 Nightingale St (Box 206) fax. 5461 1382 ph. 5460 4144
email:maryborough@stlukes.org.au
MILDURA 140 Langtree Ave (Box 3462) fax. 5022 2435 ph. 5021 4353
email:stlukesmi@ruralnet.net.au
SWAN HILL 51 McCallum St fax. 5033 2972 ph. 5032 4390
email: stlukesh@swanhill.net.au
## SUICIDE HELPLINE 1300 651 251
## VIETNAM VETERANS COUNSELLING SERVICE FREECALL 1800 011 046
EARLY CHILDHOOD SERVICES 25
NB. See also Specific Service sections eg. Appliances, Equipment, Respite etc.
AUDIOLOGY UNIT
Contact: Bendigo Health Care Group (see below) fax. 5441 0246 ph. 5441 0222
NB. Provides hearing assessments & info.
BENDIGO EARLY INTERVENTION PROGRAM - BEIP
Contact: 13 Lockwood Rd Kangaroo Flat 3555 fax. 5447 3007 ph. 5447 0811
email: beip@netcon.net.au
NB. Covers City of Greater Bendigo for children 0-6 yrs with developmental delay or disability
CHILDREN’S SERVICES RESOURCE & DEVELOPMENT OFFICERS – CSRDO
BENDIGO City of Greater Bendigo fax. 5434 6401 ph. 5434 6440
email: careonmundy@bendigo.vic.gov.au
MILDURA Mildura Rural City Council fax. 5021 1283 ph. 5021 1750
email: diannem@mildura.vic.gov.au
SWAN HILL Swan Hill Rural City Council fax. 5026 4400 ph. 5026 4300
NB. Provide support for children with disabilities, children from non-English speaking backgrounds & Koori children to access childcare (Family Day Care), after school programs & school holiday options.
COBAW EARLY INTERVENTION PROGRAM
Contact: Cobaw Community Health Service fax. 5422 2161 ph. 5422 3011
NB. Covers Shire Macedon Ranges for children 0 - 6 yrs with developmental delay. Therapy, playgroup.
CONTINENCE SERVICES
See ‘Health’ Section for locations
EARLY CHOICES PROGRAM
Contact: Community Care Options (refer to HACC section) ph. 5444 6394
NB. Case management & ‘flexible support packages’ to families with a child (0-5 yrs) with complex needs
EARLY PARENTING CENTRES
Queen Elizabeth Centre 53 Thomas St Noble Park 3174 ph. 9549 2777
O’Connell Family Centre 6 Mont Albert Rd Canterbury 3126 ph. 9882 2326
Tweddle Child & Family Health Service 53 Adelaide St Footscray 3011 ph. 9689 1577
NB. Programs for parents of children 0-3 yrs with difficulties (sleeping, feeding & relationships)
LODDON MALLEE EARLY INTERVENTION SERVICES
Contact: Burgoyne St (Box 452) Kerang 3579 ph/fax 5450 3367
NB. Covers areas of Leitchville, Cohuna, Quambatook, Murrabit, Boort & Kerang
EARLY CHILDHOOD SERVICES cont’d 26
MATERNAL & CHILD HEALTH NURSES
Contact: Your local Maternal & Child Health Centre
NB. An AFTER HOURS TELEPHONE SERVICE operates 6pm - midnight each working day and from 12pm - midnight on weekends & public holidays. This service is operated by trained M & C Health Nurses. Metro area - 9853 0844 Country callers 1800 134 883
MILDURA EARLY INTERVENTION SERVICES
Contact: Mallee Family Care (see ‘Family Support’ section) ph. 5023 5966
NB. Program can include therapy, developmental programs & support to access to relevant services.
## MONNINGTON CENTRE
Contact: 456 Springfield Rd Mitcham 3101 fax. 9872 6352 TTY 9872 5922 ph. 9872 5577
email: monnington@edumail.vic.gov.au
NB. Provides Early Intervention Services across Victoria to pre-school children with hearing impairment
NOAH'S ARK FAMILY RESOURCE & TOY LIBRARY for children with special needs
BENDIGO 243b View St email: noahsarkbendigo@impulse.net.au ph/fax. 5442 1000
NB. Van visits Castlemaine, Echuca, Gisborne, Kyabram, Kyneton & Maryborough. Operates weekly playgroups. Caters for 0 - 20 years. Opening Hours Tue 10.30 - 3.00pm & Wed 1.30 - 6.00pm
SWAN HILL 64 Pye St (Box 529) Swan Hill 3585 ph. 5032 2351
NB. Open Mondays 9.30 -1.30pm. Loans of resources, toys, cassettes & weekly playgroups.
PARENT ADVISER FOR HEARING IMPAIRED
Contact: Specialist Children’s Services Team, Dept. of Human Services ph. 5430 2333
41 Myers St. (Box 513) Bendigo 3550 email: loddondisability@dhs.vic.gov.au
NB. Children birth to school entry with diagnosed sensorineural hearing loss. Covers whole region provides resourcing, information, counselling and parent support
PLAYGROUPS - for children with Special Needs
BENDIGO - Noah’s Ark Toy Library ph. 5442 1000
- Bendigo Early Intervention Program ph. 5447 0811
KERANG - Kerang Early Intervention Program ph. 5450 3367
MACEDON RANGES - Cobaw Early Intervention Program ph. 5422 3011
MILDURA - Mallee Family Care ph. 5023 5966
SWAN HILL - Noah’s Ark Toy Library ph. 5032 2351
PLAYGROUPS
Playgroup Association of Victoria ph. 9388 1599
NB. Contact: above or ask your Maternal Child Health Sister for locations of Playgroups in your area
EARLY CHILDHOOD SERVICES cont’d 27
PLAYWORKS
Contact: 590 Orrong Rd TTY 9510 7413 fax. 9521 1303 ph. 9521 3300
Armadale 3143 email: playwork@vicnet.net.au http://home.vicnet.net.au/~playworks
NB. Supports integration of children with disabilities into childcare through support and training
PRE-SCHOOL FIELD OFFICERS
BENDIGO St Luke’s 175 Hargreaves St 3550 ph. 5440 1100
KYNETON St Luke’s 116A Mollison St 3444 ph. 5422 6052
MALLEE Mallee Family Care ph. 5023 5966
NB. Provide assessment, support & consultation to workers re pre-schoolers with special needs.
## R.V.I.B. - HOME ADVISORY SERVICE
Contact: 333 Burwood Hwy Burwood 3125 Freecall 1800 335 588 ph. 9808 6422
www.rvib.org.au
NB. Consultants make home visits to country clients who have pre-school child with visual impairment
SCOPE Vic. - Loddon Mallee Early Childhood Services
(Golden North Services)www.scopevic.org.au
Contact: Early Intervention Co-ordinator (see ‘Adult’ section) ph. 5442 2000
NB. Information, support & therapy for children with physical disabilities throughout region
SPECIALIST CHILDRENS SERVICES TEAMS
MAIN Dept. Human Services, 41-43 Myer St (Box 513: 3502) fax. 5444 9900 ph. 5444 9950
SWAN HILL Dept. Human Services, 261 Beveridge St fax. 5032 3503 ph. 5032 4544
NB. For children with developmental concerns from birth to school entry. Workers work from base in the above locations, but cover the whole Region in conjunction with other Early Intervention Programs in this section. Visiting Physiotherapy position part of the Team.
## TARALYE EARLY INTERVENTION CENTRE
fax./ph. 9877 1300
Contact: 137 Blackburn Rd Blackburn 3130 email: moreinfo@edumail.vic.gov.au
NB. Outreach program to rural families of children 0-6 yrs with hearing impairment.
WEST GOULBURN EARLY INTERVENTION PROGRAM
Contact: 35 Birdwood St Stanhope fax. 5857 2741 ph. 5857 2400
email: wgchs@origin.net.au
EDUCATION 28
ADULT LITERACY GROUPS
Contact your local Community House for groups in your area
AUSTUDY
Contact: Student Assistance Centre St Andrews Ave (Box 203: 3552) Bendigo ph. 13 24 90
BENDIGO REGIONAL INSTITUTE OF TAFE - BRIT
MAIN CAMPUS 136 McCrae St (Box 170: 3552) fax. 5434 1569 ph. 5434 1555
Bendigo 3550 www.britafe.vic.edu.au
CASTLEMAINE Campus 27 Lyttleton St (Box 850) 3450 fax. 5470 6441 ph. 5470 6440
ECHUCA Campus 114-122 Hare St (Box 696) 3564 fax. 5480 2395 ph. 5480 2675
KERANG Campus Cnr Wellington & Fitzroy Sts 3579 fax. 5450 3274 ph. 5452 1198
KYNETON Campus 43-47 Edgecombe St 3444 fax. 5422 3813 ph. 5422 2737
MARYBOROUGH Campus 4 Neill St (Box 195) 3465 fax. 5461 3810 ph. 5460 4899
CATHOLIC EDUCATION OFFICE
email: director@ceo.sand.catholic.edu.au
BENDIGO Integration Consultant 181 McCrae St fax. 5441 5168 ph. 5443 2105
MILDURA P.O. Box 105 Mildura ph. 5018 8278
email: jilljemildura.vic.gov.au
NB. Provides support to integrated students/teacher in Catholic schools
CONTINUING EDUCATION
BENDIGO ‘Lancewood House’ 22 McLaren St fax. 5442 7354 ph. 5442 2655
email: ce-bendigo@impulse.net.au
CASTLEMAINE 30 Templeton St (Box 343) 3450 fax. 5472 3926 ph/fax. 5472 3299
KYABRAM Community & Learning Centre Lake Rd 3620 fax. 5853 2681 ph. 5853 2000
email: kycomm@mcmedia.com.au http://users.mcmedia.com.au/kycomm/
MACEDON RANGES Hamilton Street Gisborne 3437 fax. 5428 3278 ph. 5428 3799
email: mrfec@ssc.net.au
SWAN HILL Murray Ace 353 Campbell Street 3585 fax. 5033 1580 ph. 5032 3719
email: learn@macesh.vic.gov.au www.vicnet.net.au/~dhouse
MILDURA MADEC (Mildura & District Educational Council) fax. 5021 2738 ph. 5023 7233
339 Deakin Avenue (Box 5005: 3502) email: education@maydec.edu.au
NB. Provide short courses in educational, hobbies, skill development and recreation activities
DISABILITY IMPAIRMENT PROGRAM - DE&T (Government Schools)
See DE&T in ‘Government’ Section for contacts
NB. Resourcing for Aides, Teachers, Therapists to assist Integration of students into mainstream schools
## PROGRAMS FOR STUDENTS WITH DISABILITIES / SCHOOL SUPPORT EQUITY PROGRAM
Contact: 3/33 St Andrews Place East Melbourne 3000 fax. 9637 2030 ph. 9637 2015
NB. Funding for support for educational programs in Government schools.
EDUCATION cont’d 29
## R.V.I.B. PRODUCTION DEPARTMENT
Contact: 557 St. Kilda Rd Melbourne 3004 Freecall 1800 335 588 ph. 9521 3400
Library 85 High St Prahran 3181 Freecall1300 654 656 fax. 9521 3670 email: Library@nils.org.au
NB. Resourcing, support and advise for print disabled tertiary students
SCHOOL FOCUSED YOUTH SERVICE
CENTRAL: Bendigo Community Health – PO Box 169 Bendigo 3552 ph. 5441 9800
email: trishsteel@bchs.com.au
MALLEE: Mildura Rural City Council – PO Box 105 Mildura 3502 ph. 5018 8278
email: jillj@mildura.vic.gov.au
NORTHERN: Northern Districts Community Health Services – PO Box 523 Kerang 3579 ph. 5452 2700
email: lindsaym@ndchs@cybanet.net.au
SOUTHERN: Cobaw Community Health Service – PO Box 146 Kyneton 3444 ph. 5422 3011
email: gavant@cobaw.vic.gov.au
NB. Works with schools to develop programs, services & initiatives to youth at risk or who are displaying behaviours which require support & intervention.
SCHOOL NURSING SERVICE
See ‘Health’ section for locations ph. 5430 2333
SPECIAL DEVELOPMENTAL SCHOOLS – SDS
BENDIGO 36a Havlin St West 3550 fax. 5443 7158 ph. 5443 3222
email: sdsben@netcon.net.au
ECHUCA High St South (Box 780) 3564 fax. 5480 2077 ph. 5482 2769
email: echuca.ss@edumail.vic.gov.au
MARYBOROUGH 20 Christian St (Box 389) 3465 fax. 5460 4065 ph. 5461 3477
email: maryboroughspecialist.ps@edumail.vic.gov.au
MILDURA 341 – 357 Deakin Ave (Box 63CP 3502) fax. 5021 3314 ph. 5021 3311
email: mildura.ss@edumail.vic.gov.au
##SHEPPARTON Verney Rd School (Box 1551) 3632 fax58222915 ph. 5821 8185
email: verneyroad.sch@edumail.vic.gov.au
SWAN HILL Specialist School 27-33 Yana St Swan Hill 3585 fax. 5033 1886 ph. 5032 3683
email: swanhill.ss@edumail.vic.gov.au
SPECIAL SCHOOLS
BENDIGO Kalianna School Nolan St Bendigo 3550 fax. 5443 3088 ph. 5442 1311
email: Kalianna.ss@edumail.vic.gov.au
## SHEPPARTON as per previous entry
NB. Special Schools for children (4-18 years) with a disability - referral through Dept. of Education
SUNRAYSIA COLLEGE OF TAFE
See ‘Vocational’ Section for details ph. 5022 3666
EDUCATION cont’d 30
U3A - UNIVERSITY OF THE THIRD AGE
LOD/CAM Hon. Secretary PO Box 274 Bendigo 3552 ph. 54 44 7935
MALLEE c/- Mildura TAFE College PO Box 1904 Mildura 3502 ph. 5022 3730
VICTORIAN SCHOOL FOR DEAF CHILDREN
Contact: Loddon Mallee Worker c/- Box 126 Bendigo fax. 5441 1279 voice/TTY 1800 068 978
VISITING TEACHER SERVICE
BENDIGO Karen Goodall Cnr Havlin St East & White St’s ph. 5442 2626 or 5440 3111
Patricia Potter Bendigo 3550
Gary Pell
Gloria Jacobs
Bernadette Wilson
WOODEND Marg Maloney PO Box 309 Woodend 3442 ph. 5427 1217
SWAN HILL Tina Gaylard PO Box 1440 Swan Hill 3585 ph. 5033 2596
MILDURA Gillian Hogan PO Box 1610 Mildura 3502 ph. 5023 5190
Jodie Noblet
NB. Provide support to students who have a visual or hearing impairment or a physical disability.
For further information ring Dept. of Education entry in ‘Government’ Section.
WEBSITES
Adult Community Education - www.acfe.vic.gov.au
Education Network Australia – (EDNA) - www.edna.edu.au
Open Learning Australia - www.ola.edu.au
Short Course Information - www.shortcourses.vic.gov.au
Statewide Vision Resource Centre - www.svrc.solind.net.au
Tertiary Institution Services Centre - www.tisc.edu.au
ETHNIC SERVICES 31
## ACTION ON DISABILITY IN ETHNIC COMMUNITIES – ADEC
see ‘Advocacy Section’ for details Tollfree 1800 626 078
## ADULT MIGRANT EDUCATION PROGRAMME – AMEP
Contact: National Info Line ph.131 881
www.immi.gov.au/amep
## ETHNIC COUNCIL OF SHEPPARTON & DISTRICT
Contact 309 Maude St Shepparton 3630 fax. 5831 3764 ph. 5831 2395